Privacy Policy

1. Introduction

Uprising Services ("we," "us," or "our") operates as a specialized debt recovery and business process outsourcing firm. We are committed to protecting the privacy and security of the personal information we handle on behalf of our clients (Financial Institutions and Lenders) and the customers we interact with.

2. Information We Collect

In the course of our debt recovery and verification services, we may process the following types of information:

• Identity Data: Name, age, gender, and KYC documents.
• Contact Data: Residential address, phone numbers, and email addresses.
• Financial Data: Loan account details, repayment history, and asset information.
• Technical Data: IP addresses and browser types when you visit our website.

3. How We Use Your Data

The information collected is used strictly for the following purposes:

• Facilitating the recovery of outstanding dues for our clients.
• Conducting field investigations and address verifications.
• Complying with regulatory guidelines set by the RBI and other governing bodies.
• Improving our customer service and communication strategies.

4. Data Security

As an certified organization, we implement stringent technical and organizational measures to prevent unauthorized access, disclosure, or alteration of data. Our servers are encrypted, and access is restricted to authorized personnel only.

5. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact our Data Protection Officer at info@uprisingservices.co.in.